Privacy Policy

1) Who We Are

Legal Name: Anubhav Sharma | Brand: The Chartered Solutions
Email: anubhavdaluka@gmail.com | Phone: +91 8740032032
Address: F-104, First Floor, Gokulam Tower, Near GST Office VKI Branch, Road No. 1-D, Sikar Road, Jaipur, Rajasthan – 302013

2) What We Collect

• Identity & Contact Data: name, email, phone number, postal address.
• Transaction Data: invoices, order IDs, payment method (tokenized details via gateway), amount, date/time.
• Technical Data: IP address, device/browser, cookies, usage logs, session data.
• Communications: emails, chats, support tickets, feedback forms.

We do not store full card numbers or sensitive payment credentials; these are handled by PCI-DSS compliant payment gateways.

3) Why We Use Your Data (Lawful Purposes)

• Provide and manage services you purchase (reports, subscriptions, courses, consultancy).
• Customer support, grievance redressal, and refunds within policy timelines.
• Regulatory and compliance obligations including SEBI/IT Act/Tax laws.
• Security, fraud prevention, and to enforce our Terms & Conditions.
• Transactional communications (invoices, alerts); optional marketing with consent (opt‑out anytime).

4) Cookies & Tracking

We use essential cookies for sign‑in and security, and analytics cookies to improve the website experience. You can control cookies via your browser settings. Disabling certain cookies may impact site functionality.

5) Sharing & Disclosure

• Service Providers: payment gateways, hosting, email/SMS providers, analytics, and CRM tools—bound by confidentiality and data‑processing agreements.
• Regulators & Law Enforcement: when required by applicable law/regulation or to protect our legal rights.
• No Sale of Personal Data: We do not sell or rent your Personal Data.

6) Data Security & Retention

We implement administrative, technical, and physical safeguards to protect your data. We retain data only as long as necessary for the purposes stated above or as required by law (e.g., tax and accounting records).

7) Your Rights

• Access, correct, or update your Personal Data.
• Withdraw consent for marketing at any time.
• Request deletion where legally permissible.
• File complaints with us or the appropriate authority if you believe your rights are infringed.

To exercise these rights, write to anubhavdaluka@gmail.com.

8) Cross‑Border Transfers

Your data may be processed on servers outside India by our processors. Where applicable, we ensure appropriate safeguards and contractual commitments.

9) Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children.

10) Grievance Officer

Name: [Appoint Your Grievance Officer]
Email: anubhavdaluka@gmail.com | Phone: +91 8740032032
Jurisdiction: Jaipur, Rajasthan